Responsible Gaming

Gamble responsibly

Responsible gambling means making deliberate choices about when, how often and how much you gamble. It also means understanding that every bet has a risk of loss. Gambling outcomes are determined by chance, and past results do not predict future results. A winning streak does not mean that a further win is due, and a loss cannot be recovered by placing more bets.

Only gamble when you are in a suitable frame of mind. Avoid gambling when you are upset, stressed, tired or affected by alcohol or other substances. Take regular breaks and keep gambling separate from essential spending, including rent, bills, food, education, savings and debt repayments. Never borrow money to gamble, sell possessions to fund play or ask another person to cover gambling losses.

• Set a spending limit before you start and stop when that limit is reached.
• Set a time limit and take regular breaks away from gambling.
• Keep track of deposits, wagers, wins and losses rather than relying on memory.
• Treat any winnings as part of the gambling activity, not as guaranteed income.
• Do not chase losses by increasing bet sizes or playing for longer.
• Do not gamble to relieve boredom, manage difficult emotions or escape personal problems.
• Keep your gambling account private and do not allow other people to use it.
• Make sure gambling does not interfere with work, study, family life, sleep or other activities.

You should only use gambling services if you are legally permitted to do so in your location. Gambling must not be used by minors. Parents and guardians should take reasonable steps to prevent children from accessing gambling accounts, devices and payment methods.

Tools to help you stay in control

Planning your gambling in advance can make it easier to stay within your intended limits. Ricky Casino may provide account management and safer gambling features designed to help you monitor or restrict your activity. Available options can vary, so review the settings and information presented in your account and use the controls that suit your circumstances.

Deposit and spending limits

Where available, a deposit or spending limit can restrict the amount you add or use over a selected period. Choose an amount that fits comfortably within your budget before you begin playing. A limit is most effective when it is set before gambling starts. Do not increase a limit simply because you have lost money or want to continue playing.

Time reminders and breaks

Time can pass quickly during online play. Use reminders, session information or personal alarms to check how long you have been gambling. Leave the account and take a proper break if you feel tired, distracted or unable to stop. A break should involve moving away from the gambling environment rather than switching to another gambling product.

Activity reviews

Review your account activity regularly. Check your deposits, withdrawals, wagers and playing patterns. An activity review can help you identify changes that may not be obvious in the moment, such as longer sessions, larger deposits or gambling at unusual times. If your activity is increasing or becoming difficult to control, stop gambling and seek support.

Self-exclusion

If you want to stop gambling, consider using self-exclusion where this option is available. Self-exclusion is a formal request to restrict access to gambling services for a chosen period or until further notice. It should be treated seriously. Do not create another account, use another person's account or try to avoid an account restriction. You can also ask for help to block gambling websites and applications on your devices.

Recognising gambling harm

Gambling harm can affect finances, relationships, employment, health and emotional wellbeing. It may develop gradually, and a person may not recognise the problem at first. Concern is not limited to the amount of money lost. The effect gambling has on your time, thoughts, behaviour and relationships is also important.

Consider stopping and seeking support if you notice one or more of the following signs:

• You gamble with money needed for everyday expenses or important commitments.
• You spend more time or money gambling than you planned.
• You repeatedly try to reduce or stop gambling but cannot do so.
• You chase losses or feel an urgent need to win back money.
• You hide gambling activity, deposits or losses from family, friends or colleagues.
• You borrow money, use credit or sell belongings to continue gambling.
• You feel anxious, irritable, restless, guilty or low when you are not gambling.
• You think about gambling during work, study, family time or other responsibilities.
• Gambling causes arguments, relationship problems, missed obligations or reduced performance.
• You neglect sleep, health, social activities or personal care because of gambling.
• You gamble to cope with stress, sadness, loneliness or other difficult feelings.

You do not need to wait for a crisis before asking for help. If gambling is affecting you or someone close to you, stop playing, protect access to money and speak with a trusted person or a qualified support service. Be honest about the amount of time and money involved. Accurate information helps support providers suggest suitable next steps.

If you feel at immediate risk of harming yourself or another person, contact emergency services in your area or attend the nearest hospital emergency department. Gambling-related stress can feel overwhelming, but urgent help is available.

Getting independent help in Australia

Independent support is available throughout Australia for people affected by gambling, including family members, partners and friends. You can contact a state or territory gambling support service, speak with a general practitioner or counsellor, or use an Australian government gambling support service. These services can provide confidential information, counselling, financial guidance and referrals to other forms of care.

You can also speak with a financial counsellor if gambling has affected your bills, debts or access to essential funds. A financial counsellor can help you understand your options and create a practical plan. Consider asking your bank about gambling transaction controls or other account protections where available.

1. Stop gambling and log out of your account.
2. Use available deposit limits, time controls or self-exclusion tools.
3. Tell someone you trust what is happening and ask them to support your plan.
4. Review your finances and separate essential money from discretionary spending.
5. Remove saved payment details and limit access to gambling websites or applications.
6. Contact an independent gambling support service in your state or territory.
7. Arrange professional financial, medical or mental health support if needed.

Ricky Casino can provide information about account restrictions and available safer gambling features, but it cannot replace independent advice, counselling or emergency assistance. If you would like to stop or reduce your gambling, act early and ask for help. Taking a break is a practical step, not a failure.

Responsible gambling is an ongoing choice. Review your limits regularly, pay attention to changes in your behaviour and stop whenever gambling no longer feels enjoyable or manageable. Your health, relationships and financial wellbeing should always come before gambling.